Effective Date: September 22, 2026 · Last Updated: October 27, 2026
These Terms of Service ("Terms") govern your access to and use of Vitals, including our website, mobile application, dating platform, and related services (collectively, the "Service").
The Service is operated by Favorite Exchange, a Florida limited liability company ("Company," "we," "us," or "our").
By creating an account or using the Service, you agree to these Terms of Service and our Privacy Policy.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICE.
YOU MUST BE AT LEAST 18 YEARS OLD TO CREATE AN ACCOUNT OR USE THIS SERVICE.
The Service is strictly intended for adults who are 18 years of age or older.
By creating an account, you represent and warrant that:
Individuals under 18 are not permitted to create accounts, dating profiles, communicate with users, or otherwise use the dating features of the Service.
We may request your date of birth and may use reasonable measures to verify age or identify accounts that appear to belong to individuals under 18.
If we determine or reasonably believe that an account belongs to a person under 18, we may immediately suspend or terminate the account and remove associated content.
If you believe someone under 18 is using the Service, please report the account through the reporting tools or contact us by creating a support ticket on the Support page of the app.
By accessing or using the Service, you agree to be legally bound by these Terms.
If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that organization to these Terms.
These Terms, together with our Privacy Policy and any additional terms presented to you for specific features, constitute the agreement between you and the Company concerning your use of the Service.
You must create an account to use the dating features of the Service.
You agree to provide accurate and current information.
You are responsible for:
You may not create an account using false information or another person's identity.
Unless we expressly permit otherwise, each individual may maintain only one personal dating account.
You may not:
You may create a dating profile containing information such as:
You are responsible for the accuracy and legality of information you provide.
You agree not to intentionally provide materially false or misleading information about yourself.
You must not impersonate another person.
You may upload photographs to your profile.
By uploading a photograph, you represent and warrant that:
You may not upload photographs that:
We may remove photographs that violate these Terms.
You retain ownership of content you create and upload to the Service, subject to the license described below.
By submitting content to the Service, you grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, process, and otherwise use that content as reasonably necessary to operate, maintain, secure, and provide the Service.
This license does not give the Company ownership of your content.
You represent that you have the necessary rights to content you submit.
You may not upload, post, transmit, or distribute content that:
You agree not to use the Service to:
The Service allows people to connect with other people.
We do not guarantee that:
You are responsible for your interactions with other users.
Use appropriate caution when communicating with people you meet through the Service.
Never provide another user with sensitive financial information, passwords, government identification numbers, or other information you do not want them to possess.
If you choose to meet another user in person, you do so at your own discretion and risk.
We strongly encourage users to:
The Company does not conduct background checks on every user unless expressly stated otherwise.
A dating profile should not be treated as proof of a person's identity, character, employment, financial status, or intentions.
The Service may allow users to:
A match occurs when the Service determines that applicable matching criteria have been satisfied.
We may change, modify, suspend, or discontinue matching functionality at any time.
We do not guarantee that users will receive matches or messages.
Messaging may be available between users who have matched or otherwise meet the requirements of the Service.
You agree not to use messaging to:
We may review or investigate messages when reasonably necessary to:
Messages should not be considered completely private or confidential.
The Service may provide tools allowing users to block or report other users.
You should report behavior that violates these Terms or creates a safety concern.
Reports may be reviewed by the Company or authorized service providers.
We may take actions including:
We do not guarantee that every report will result in a particular action.
We may suspend or terminate your account if we reasonably believe that:
We may also suspend or terminate accounts when reasonably necessary to protect the Service, users, or the Company.
You may stop using the Service at any time.
You may request deletion of your account through available account settings or by contacting us.
Deleting your account may remove:
Certain information may be retained when reasonably necessary to:
Our Privacy Policy explains our data-retention practices.
The Service may offer free and paid features.
Paid features may include:
The specific features, prices, billing frequency, and terms will be presented before purchase.
Prices may change, but changes will not apply retroactively to already-paid periods except as permitted by applicable law.
If you purchase a subscription that automatically renews, the renewal terms will be disclosed at the time of purchase.
You authorize the applicable payment provider to charge the payment method associated with your purchase according to the disclosed billing schedule.
You may cancel automatic renewal according to the cancellation instructions provided with your subscription.
Where required by law, we will provide required notices concerning automatic renewal.
ALL SALES ARE FINAL. All payments for memberships, subscriptions, and paid features are final. We do not offer refunds, credits, or prorated amounts for unused time, except where a refund is required by applicable law.
If you do not want to be charged again, you must physically close (delete) your account using the account deletion option in the app's Settings.
Simply stopping use of the Service, deleting the app from your device, or letting your account sit inactive does not stop charges. Closing your account is the only way to end future billing, and you remain responsible for all charges incurred before your account is closed.
Where purchases are processed through an app store or third-party payment platform, any refund permitted by that provider's policies may need to be submitted through that provider.
The Service may rely on third-party providers for services such as:
Your use of third-party services may also be governed by their own terms and policies.
The Service, including its software, design, branding, graphics, logos, text, interfaces, and other Company-created materials, may be protected by intellectual-property laws.
Except as expressly permitted by these Terms, you may not:
You retain ownership of content that you create and submit, subject to the license described in these Terms.
If you provide suggestions, ideas, recommendations, or other feedback concerning the Service, you grant the Company permission to use that feedback without compensation or obligation to you.
Your use of the Service is also governed by our Privacy Policy.
Our Privacy Policy explains:
Privacy Policy: Privacy Policy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
WE DO NOT GUARANTEE THAT:
WE DO NOT CONDUCT UNIVERSAL BACKGROUND CHECKS ON USERS UNLESS EXPRESSLY STATED OTHERWISE.
YOU ARE RESPONSIBLE FOR USING APPROPRIATE JUDGMENT WHEN INTERACTING WITH OTHER USERS.
THE COMPANY IS NOT RESPONSIBLE FOR THE CONDUCT, ACTIONS, OR OMISSIONS OF USERS BEFORE, DURING, OR AFTER INTERACTIONS THROUGH THE SERVICE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
THIS INCLUDES INTERACTIONS THAT OCCUR OFF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:
We may modify, suspend, or discontinue portions of the Service at any time.
Features may be added, removed, changed, or replaced.
We do not guarantee that a particular feature will always remain available.
We may update these Terms from time to time.
When we update these Terms, we will change the "Last Updated" date.
For material changes, we may provide additional notice when required by applicable law.
Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law.
These Terms will be governed by the laws of [State], without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute-resolution or venue provisions should be reviewed by qualified legal counsel before publication.
[Your dispute-resolution provision will be added here following legal review.]
Depending on the structure of the business and applicable law, this section may address:
This section should be reviewed by qualified legal counsel before publication.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with our Privacy Policy and any additional terms governing specific features, constitute the agreement between you and the Company concerning your use of the Service, unless otherwise required by applicable law.
Questions concerning these Terms may be directed to us by creating a support ticket on the Support page of the app.
By creating an account, you confirm that: